Snom 320 Bedienungsanleitung

Manual© 2005 snom technology AGAll rights reserved.Version 1.00 snom 320VoIP Business Phonewww.snom.com

10 • Installation[ SNOM 320 MANUAL V1.00 ]1 Setting up the PhoneYour snom 320 is delivered with the footstand attached to the phone’s bottom shell (sh

100 • Settings[ SNOM 320 MANUAL V1.00 ] DNS Cache An option to look into the current DNS cache. It is highly recommended to add this page to a poten

snom technology AG • 101AppendixStandard ConformanceName and address of manufacturersnom technology AGGradestr. 4612347 BerlinThe snom technology AG

102 • Appendix[ SNOM 320 MANUAL V1.00 ]7

snom technology AG • 103AAccount 76Action URLs 82Adding an entry 58Address book. see Phone bookAdjust volume 17Advanced Functions 47Audio 90Au

104 • Index[ SNOM 320 MANUAL V1.00 ]8Dialing an IP address 30Dialing a phone number 28Dialing a SIP address 29Editing speed dial entries 66Speed D

snom technology AG • 105[ SNOM 320 MANUAL V1.00 ]Memory 100Menus 39, 44, 45Message Waiting Indication 54Mute 33Mute microphone 17MWI. see Messa

106 • [ SNOM 320 MANUAL V1.00 ]Settings Options 69Time settings 84via Phone 67via Web Browser 67Settings menu 17Setup Lines 75Setup Preferences

snom technology AG • 107Reader‘s Feedbacksnom technology AG welcomes your evaluation of this manual and any suggestions you may have. These help us

snom VoIP Phone snom 320 User Manual© 2005 snom technology AGAll rights reserved.Subject to change without notice.Europe & ROW:snom technology AGP

snom technology AG • 11[ SNOM 320 MANUAL V1.00 ]1 Fig. 3 Fig. 4(2) Lightly press the snap-fi ts of the footstand inwards (Fig. 3) and,

12 • Installation[ SNOM 320 MANUAL V1.00 ] Fig. 5 Fig. 6(6) The slots on the footstand for the various cords can also be used when the

snom technology AG • 13[ SNOM 320 MANUAL V1.00 ]1handset must be placed on this rounded end to ensure that it will not fall off.Slide the tab out of

14 • Installation[ SNOM 320 MANUAL V1.00 ]1 CleaningTo clean the snom 320, use an anti-static cloth. Please avoid cleaning liquids as they might damag

snom technology AG • 15[ SNOM 320 MANUAL V1.00 ]1Use the MENU key to call up the menu. To cancel actions or input, use the CANCEL key . The ENTE

16 • Installation[ SNOM 320 MANUAL V1.00 ]1The keys of the numeric block in different operating modes:Key Digits Lower case Upper case0 (SPC)_0 (SPC)_

snom technology AG • 17[ SNOM 320 MANUAL V1.00 ]1Additionally, the following keys are available:Key Description Mute microphone on/off Casing speake

18 • Installation[ SNOM 320 MANUAL V1.00 ]1InitializationBootingThe booting process comprises a series of different confi guration steps that set up th

snom technology AG • 19[ SNOM 320 MANUAL V1.00 ]1Setting the IP AddressThe user can provide a static IP address for the phone if DHCP is not used.

snom technology AGGradestr. 4612347 Berlin, Germany© 2005 snom technology Aktiengesellschaft.All Rights Reserved. This document is supplied by snom te

20 • Installation[ SNOM 320 MANUAL V1.00 ]1 Setting the DNS ServerThe last item for this series of network-related confi gurations is the IP address fo

snom technology AG • 21[ SNOM 320 MANUAL V1.00 ]1Logging on the fi rst accountIf no number is assigned to the phone yet, you will be prompted to type

22 • Installation[ SNOM 320 MANUAL V1.00 ]1The phone tries to register your given account name at the given registrar. The idle screen appears. Your

snom technology AG • 232 LogonMobilityIn business offi ce environments, desktops are sometimes shared by different employees at the same time or at d

24 • Logon[ SNOM 320 MANUAL V1.00 ]2Press the function key “Next” to move through the up to twelve available registration lines. Logon userSuppose you

snom technology AG • 25[ SNOM 320 MANUAL V1.00 ]2 Logoff userChoose the registration line where you want to logoff the user and press “Edit”.Remove

26 • Logon[ SNOM 320 MANUAL V1.00 ]2To change the outgoing identity from the idle screen, use the function key “Reg” to access the fi rst registration,

snom technology AG • 273Basic Functions Idle stateIn idle state, the phone shows the date and time as well as the active outgoing identity (in brack

28 • Basic Functions[ SNOM 320 MANUAL V1.00 ]3Key mapping for input:Move cursor to the left Move cursor to the rightC<- Delete the character to the

snom technology AG • 29[ SNOM 320 MANUAL V1.00 ]3Move cursor to the leftMove cursor to the rightC<- Delete the character to the left of the curso

snom technology AG • 3ForewordCongratulations on the purchase of your snom 320 Voice over IP telephone!Telephony is part of our everyday life. Over

30 • Basic Functions[ SNOM 320 MANUAL V1.00 ]3 Dialing an IP addressEnter the IP address via the numeric block. Use the “*” key instead of the dot (“.

snom technology AG • 31[ SNOM 320 MANUAL V1.00 ]3If the displayed number is not the one you want, you can either keep pressing the “#” key (in alpha

32 • Basic Functions[ SNOM 320 MANUAL V1.00 ]3 Hold/Resume call / XferTransfer call Handsfree mode on/off Mute/Unmute the microphone Change the volume

snom technology AG • 33[ SNOM 320 MANUAL V1.00 ]3 Key mapping: Reduce the volume in steps Increase the volume in steps Sets the volume and returns t

34 • Basic Functions[ SNOM 320 MANUAL V1.00 ]3Please keep in mind that the contact type “VIP” overrides the DND mode, i.e., a call from a number you h

snom technology AG • 35[ SNOM 320 MANUAL V1.00 ]3Key mapping: Switch to handsfree mode and back Switch to headset mode and back Accept incoming call

36 • Basic Functions[ SNOM 320 MANUAL V1.00 ]3• Pressing a key twice while editing a number for dialing at that key, with the receiver in the cradle,

snom technology AG • 37[ SNOM 320 MANUAL V1.00 ]3of a secretary. If, for some reason, a ringing phone is not answered at the reception, the secreta

38 • Basic Functions[ SNOM 320 MANUAL V1.00 ]3 Park orbitsnom4s (snoms iPBX solution) provides its customers with the opportunity to set up parking or

snom technology AG • 39[ SNOM 320 MANUAL V1.00 ]will register each line independently and then have the option to map that particular SIP line as a

4 • [ SNOM 320 MANUAL V1.00 ]Note to the readerThis manual describes the snom 320 running in administrator mode. The phone supports SIP protocol only

40 • Basic Functions[ SNOM 320 MANUAL V1.00 ]3See Call Diversion in the chapter Advanced Functions, below, for a detailed description. Phone Behavior

snom technology AG • 41[ SNOM 320 MANUAL V1.00 ]3 General SettingsIn this submenu, the display contrast can be adjusted and a display language selec

42 • Basic Functions[ SNOM 320 MANUAL V1.00 ]3 Headset DeviceSelect whether you want to enable the headset or not. Volume SettingsHere, the volume of

snom technology AG • 43[ SNOM 320 MANUAL V1.00 ]3In the subsequent submenus you can set up the timezone and the tone schemes for the phone, as expla

44 • Basic Functions[ SNOM 320 MANUAL V1.00 ]3Pressing “Ok” or reboots your phone after a few seconds. During boot-up, the phone asks you whether or

snom technology AG • 45[ SNOM 320 MANUAL V1.00 ]3 Maintenance MenuPress to get into this menu where you can change the IP confi guration of the pho

46 • Basic Functions[ SNOM 320 MANUAL V1.00 ]3If your network does not support DHCP, press the function key “Off”. You will then be asked for the bas

snom technology AG • 474 Advanced Functions Hold and resume When a call is in progress, pressing puts the call on hold, i.e., neither party can

48 • Advanced Functions[ SNOM 320 MANUAL V1.00 ]4Key mapping: Terminate the call being heldResume the call being held*, #, digits Can be used to init

snom technology AG • 49[ SNOM 320 MANUAL V1.00 ]4Key mapping:Move the cursor to the leftMove the cursor to the rightC<-Delete the character to th

snom technology AG • 5Table of ContentsForeword ...3Note to the reader ...

50 • Advanced Functions[ SNOM 320 MANUAL V1.00 ]4 ConferenceIf the phone is connected with two calls, one on hold and one active, you can connect all

snom technology AG • 51[ SNOM 320 MANUAL V1.00 ]4 Divert when BusySet the option “Menu / Call Forwarding” to “Busy” if you want to divert all incomi

52 • Advanced Functions[ SNOM 320 MANUAL V1.00 ]4If you wish to receive and make calls while you are waiting for call completion, press to return to

snom technology AG • 53[ SNOM 320 MANUAL V1.00 ]4shows the letters ‘CC’ to the left of the date in the upper left corner. Pressing cancels the call

54 • Advanced Functions[ SNOM 320 MANUAL V1.00 ]4To display the message, press either or the SMS key. A message could look like this:Return to the

snom technology AG • 55[ SNOM 320 MANUAL V1.00 ]4In this case, an additional menu item “SW Update” can be found in the menu by pressing and using t

56 • Advanced Functions[ SNOM 320 MANUAL V1.00 ]4

snom technology AG • 575 Call Register Phone bookThe snom 320 contains an internal phone book that can be accessed from the phone’s idle state by p

58 • Call Register[ SNOM 320 MANUAL V1.00 ]5Adding an entryIn order to add a new entry, select the list item <New item> and press “Edit”.Enter t

snom technology AG • 59[ SNOM 320 MANUAL V1.00 ]5 Key mapping: See Adding an entry, above. Please keep in mind that the contact type “VIP” overri

6 • Table of Contents[ SNOM 320 MANUAL V1.00 ]Input Modes ...

60 • Call Register[ SNOM 320 MANUAL V1.00 ]5 ImportTo load an Address book from a fi le, click on the Browse button on the page Phone / Phonebook in th

snom technology AG • 61[ SNOM 320 MANUAL V1.00 ]5It does not matter if some of the entries already exist in the phone book. They will not be duplica

62 • Call Register[ SNOM 320 MANUAL V1.00 ]5Selecting a CSV or Unicode TAB-separated fi le is possible through the web interface, as shown in the follo

snom technology AG • 63[ SNOM 320 MANUAL V1.00 ]These new entries will become part of the existing address book. They will be stored on the fl ash a

64 • Call Register[ SNOM 320 MANUAL V1.00 ]Press “Details” to have call details about this missed call displayed:Scroll through the “Details” with o

snom technology AG • 65[ SNOM 320 MANUAL V1.00 ] Deny ListThe snom 320 gives you the option of putting telephone numbers on a deny list to prevent i

66 • Call Register[ SNOM 320 MANUAL V1.00 ]In addition, any number can be added to the deny list by entering the phone number in the Address Book and

snom technology AG • 67 Settings A long list of different settings is available, which can be used to control the behavior of the snom 320. These s

68 • Call Register[ SNOM 320 MANUAL V1.00 ]Start your web browser.Enter the IP address of the phone as the URL (e.g. 192.168.0.100). If you do not kn

snom technology AG • 69 Settings Options The following options are available via web interface when the phone is operating in Administrator mode. Se

snom technology AG • 7[ SNOM 320 MANUAL V1.00 ]Divert when Busy ...

70 • Settings[ SNOM 320 MANUAL V1.00 ]Number Display Style: Specifi es how incoming and outgoing calls are displayed:  Full Contact: The complete UR

snom technology AG • 71[ SNOM 320 MANUAL V1.00 ] REDIRECTIONYou can have all incoming calls diverted to a specifi c number. “Event” drop-down menu op

72 • Settings[ SNOM 320 MANUAL V1.00 ] RINGTONESRingtone defaultsRinger Device for Headset: If you want to hear the ring tone via the headset only, c

snom technology AG • 73[ SNOM 320 MANUAL V1.00 ]Auto answer for the seven lines on your phone is turned on or off on the “Confi guration Line 1-12” p

74 • Settings[ SNOM 320 MANUAL V1.00 ]Setup Speed DialSpeed Dial TableSet up your speed dial numbers on this webpage.The available speed dialing code

snom technology AG • 75[ SNOM 320 MANUAL V1.00 ]Setup Function KeysIt is possible to program the functions “Line”, “Destination”, “Intercom”, “Park

76 • Settings[ SNOM 320 MANUAL V1.00 ] Login Information Displayname: Set the name you would like to associate with each line, e.g. “John Smith”. Th

snom technology AG • 77[ SNOM 320 MANUAL V1.00 ]Ringtone: Select a ring tone from this pull-down menu that will alert you when a call comes in on t

78 • Settings[ SNOM 320 MANUAL V1.00 ]Music on Hold Server: If you specify a SIP URI pointing to a media server account, the phone will, when a call

snom technology AG • 79[ SNOM 320 MANUAL V1.00 ]Proposed Expiry: You can select the time when the registration on this line is to expire. Upon exp

8 • Table of Contents[ SNOM 320 MANUAL V1.00 ]Standard Conformance ...101Index ...

80 • Settings[ SNOM 320 MANUAL V1.00 ] NAT Line Settings Offer ICE: Choose whether or not you want to use ICE (Interactive Connectivity Establishment

snom technology AG • 81[ SNOM 320 MANUAL V1.00 ] RTP Line Settings Codec 1-7: You can select the preferred order for the codec potentially to be u

82 • Settings[ SNOM 320 MANUAL V1.00 ] Action URLsAn “Action URL” triggers external URLs on phone-internal events. In the above example, for instance

snom technology AG • 83[ SNOM 320 MANUAL V1.00 ] DHCP: Turn the use of DHCP on or off with this option. For further information, see our white pap

84 • Settings[ SNOM 320 MANUAL V1.00 ] TIME SETTINGS NTP Time server: Specify the url or IP address of the NTP server here. Timezone: Select the ti

snom technology AG • 85[ SNOM 320 MANUAL V1.00 ] HTTP port: Specify the HTTP port to be used by your phone through this setting. By default, it is

86 • Settings[ SNOM 320 MANUAL V1.00 ] Phone BehaviorCall Completion: Turning this setting to “on” will prompt the user to activate call completion,

snom technology AG • 87[ SNOM 320 MANUAL V1.00 ]6IDNA (RFC 3490) Support: Switch on support for Internationalizing Domain Names in Applications (ID

88 • Settings[ SNOM 320 MANUAL V1.00 ]6keys. By turning this setting on, the user will be offered a pickup window when a mapped destination gets a ca

snom technology AG • 89[ SNOM 320 MANUAL V1.00 ]6Disconnect on Hook: Sometimes it is useful to disable the disconnection of a call when the handset

snom technology AG • 91Installation Delivery Content Please check whether the delivery contains the following parts: The base unit with display an

90 • Settings[ SNOM 320 MANUAL V1.00 ]Transfer on Onhook: If you do not want calls to be transferred when you place the receiver on the hook, you can

snom technology AG • 91[ SNOM 320 MANUAL V1.00 ]6Call Released Notifi cation: Turn this to “on” if you want to have an audible indication when a cal

92 • Settings[ SNOM 320 MANUAL V1.00 ]Dynamic RTP port start, Dynamic RTP port stop: If you want to set up the port range out of which the RTP ports

snom technology AG • 93[ SNOM 320 MANUAL V1.00 ]6Publish Presence: When this feature is set to “on”, the phone sends out PUBLISH messages showing t

94 • Settings[ SNOM 320 MANUAL V1.00 ]6 UPDATEUpdate Policy: Select the update policy you wish to adopt for your phone.“Update automatically” does no

snom technology AG • 95[ SNOM 320 MANUAL V1.00 ]Please be advised that the whole phone resides in the specifi ed VLAN and that it can only be assigne

96 • Settings[ SNOM 320 MANUAL V1.00 ]Administrator Mode: This setting allows you to switch between the User and Administrator modes of the phone.Adm

snom technology AG • 97[ SNOM 320 MANUAL V1.00 ]Setup Trusted Certifi cates On this page, certifi cates from trusted authorities can be imported to c

98 • Settings[ SNOM 320 MANUAL V1.00 ]Setup Software UpdateMANUAL SOFTWARE UPDATEHere you can select the binary fi les you want to run on the phone. T

snom technology AG • 99[ SNOM 320 MANUAL V1.00 ] Status System InformationHere, you fi nd information regarding phone type, MAC Address, IP Address,